Are you planning to head out for a road trip with your friends? Or are you going to visit your hometown to be with your family? Perhaps, you’re fed up with staying indoors for months, and just want to go a long drive for a breath of fresh air.
Irrespective of why and where you’re traveling, hitting the road with your car means you’re going to make a few pit stops. Apart from refilling the gas tank and going to the washroom, you’d also want to visit a convenience store during the journey.
Nothing screams “summer road trip” louder than stopping at your favorite convenience store to grab some meat jerky, trail mix, popcorn, and other healthy snacks. But visiting a store and waiting at long checkout queues in the middle of the pandemic can send chills down your spine.
We understand that you want to minimize the duration of your visit to the store. Also, you want to steer clear of human contact as much as possible. Unfortunately, traditional self-checkout systems at most convenience stores involve human contact and interaction to some extent.
But it’ll no longer be the case at your favorite DK and ALON convenience stores. We’ve implemented Mashgin’s revolutionary AI-powered self-checkout system to facilitate fast, hassle-free, and low-contact checkout. We’re rolling out the service across 70 locations in Texas this summer.
Overcoming the Challenges of Traditional Checkout Systems
Who enjoys waiting in long convenience store queues only to buy a pack of gum or a few cans of soda? Absolutely no one.
It isn’t just frustrating and inconvenient when you’re in a hurry. But it also increases your chances of getting exposed to COVID-19 and other germs. Even the use of barcode scanners for self-checkout renders the system slow.
Moreover, these traditional self-service checkout systems aren’t focused on minimizing human contact. Even if you don’t interact with cashiers, you’d still have to touch barcode scanners and POS devices.
Needless to say, such systems raise safety concerns during the pandemic. Also, they’re slow and inefficient.
Don’t you wish you could complete billing and make your payment in less than a minute? Wouldn’t it be great if you didn’t have to touch anything other than whatever your purchase and your payment device (smartphone, credit card, etc.)?
That’s where Mashgin steps into the picture with its feature-packed AI-driven self-checkout system.
Fast and Low-Contact Self-Checkout powered by AI
At Delek U.S., we’re constantly striving to enhance the customer experience, and ensure your safety and wellbeing. We’ve implemented strict hygiene and cleanliness protocols to keep our convenience stores COVID-free. Also, we leverage cutting-edge technology to ensure make your shopping experience even more seamless.
As part of Delek’s comprehensive innovation technology, we’ve introduced Mashgin’s self-service checkout system at selected DK and ALON stores in Texas.
Unlike run-of-the-mill software solutions, Mashgin’s Touchless Checkout System eliminates the need for barcode scanners and cashiers. Instead, it uses modern computer vision technology to identify a diverse array of products. The system can instantly scan and recognize products from packaged snacks and beverages to fresh produce and open plates.
That means, the next time you’re visiting a DK/ALON store in Texas, you don’t have to wait in a line behind other customers. Nor do you have to hand over your products and money to a cashier.
Instead, you just have to select and pick up your products, and place them on the Mashgin kiosk tray. The system is equipped with computer vision to identify multiple products in less than a second. Also, it can instantly calculate the bill amount based on a product’s weight and other parameters.
Then, you can make your payment using the POS device. The self-service checkout system supports mobile payments as well as credit and debit cards. It’s easy to use and 400% faster than traditional POS systems. Don’t be surprised if you get to blitz out of the checkout kiosk with your favorite DK and ALON products in less than 10 seconds.
Check out this video for a glimpse of how the Touchless Checkout System works.
The best part about Mashgin’s touchless checkout experience is that customers can maintain social distance. The speedy recognition, calculation, and payment processing eliminate queues at checkout counters. Also, by minimizing contact with cashiers and other customers, the system keeps you and your family members safe during the pandemic.
Moreover, it helps us ensure the well-being of our employees at various DK and ALON stores.
Paving the Way Forward
The Touchless Checkout System is compatible with our existing store layouts. It’s just the technology we need to stay true to the Delek mantra of “making your day a little easier”. It’s a crucial stepping stone in the direction of deploying a comprehensive innovation strategy to improve customer experience.
Apart from the novelty of the low-contact shopping experience, you’ll also be impressed by its speed and simplicity.
The application of computer vision technology doesn’t just make the checkout process contactless and safe. But it also takes the convenience aspect of our stores up a notch. Imagine getting in and out of the store in less than a minute. That’s the kind of speed the Touchless Checkout System will deliver.
While the self-service checkout is available at select Texas locations, we hope to roll it out in more stores in the future.
Self-Checkout Made Easy
The days of finding and scanning barcodes at self-service checkout kiosks are gone. Now, you can experience frictionless, low-contact checkout while purchasing your favorite ALON and DK products.
We’ve implemented Mashgin’s Touchless Checkout System at 70 DK/ALON stores across Texas. The self-checkout system is just the solution you need while shopping at any retail store during the pandemic.
So, the next time you stop at a DK/Alon store, say goodbye to all your worries about long queues and wait times. Instead, you’ll be greeted with a fast and convenient self-checkout solution that gets things done in less than 30 seconds.